All of our clothing is made-to -order and the process will begin once you have placed your order. Currently the turn around time is 2-3 weeks. You will receive an email when your order has shipped or is ready for pickup. Please be aware that due to Covid, shipping delays are possible.
You will receive an email when your order is ready for pick-up and the pickup instructions will be provided in that email.
Shipping rates vary and can be viewed at the checkout page. Tracked or untracked shipping is available.
- Please note that once your order is 'shipped' Petit Pepper is not responsible for lost, damaged or stolen packages.
- Once your order is 'ready for pickup' you must retrieve your order from the pickup point.
- Orders that have selected 'untracked' as their shipping speed do not include tracking.
- Due to the nature of our mail systems, please note that once your order is shipped, it is on its way to you. Please be patient as there can be sorting/shipping delays, weather delays, strikes and cross-border delays.
- The customer is responsible for incurring any fees related to duties, etc.
- If you refuse delivery or return to sender, a refund/credit will not be issued. The buyer accepts the transaction once it has been completed online.